Offline Registration Error

Why did I receive the offline registration dialog when I am connected to the internet?

Possibility 1

Your computer is behind a firewall that is blocking outbound traffic. FileMaker needs Port 5003 both TCP and UDP not to be blocked for out bound traffic.

• Select "Continue" this will allow you to work on the file while the situation is being resolved.
• Contact your network administrator to unblock the ports.
• Email support regarding the situation.

Possibility 2

SignAgent Pro was unsuccessful at connecting to the registration server.

• Select "Continue" this will allow you to work on the file while the situation is being resolved.
• Email support regarding the situation.